||[Aug. 23rd, 2006|07:55 pm]
Stop Buying Crap. That's a good name for a personal finance blog, isn't it? It's not my name, though. Stop Buying Crap's tagline is "Personal Finance, Consumer Spending, Crazy Products, Boring Blog Posts, and Free Burgers."
It's not just a good name, it's a good blog. Deb-Bob says check it out. I'm going to be stealing from it, at least for today, though, so maybe you don't need to check it out yourself.
Today's spotlight is on the entry If Your Employees Aren't Your Customers, You Suck. "Here's an often heard story: Your friend gets a job flipping burgers at a nation-wide fast food chain. Upon actually working behind the scene at [said] establishment, your friend proclaims that he'll never, ever, eat at [said] fast food chain again."
Have you ever changed your opinion about a place after working there? And have you ever changed your behavior as a customer?
Before I worked at Kmart, I thought of it as that place with spilled slushies on the floor and where no matter what you buy, they pack it into a giant bag. While working there, I did find things to buy, though. Also, they did have a wide range of bag sizes. We did have to ask for a lot of information to write on the backs of checks, though. People would ask me, "Don't you want to know my grandmother's shoe size?" Yes, please, if you don't mind.
I worked at a Girl Scout summer camp, and there was so much emphasis on safety and fun that I definitely would have sent my kids there, if I had any.
I worked at one of my college's cafeterias, a Mr. Gatti's, and a pizza place at my student union and was not turned off by what I saw.
Sylvan Learning Centers seem to actually work, especially if you get the kind that tries to make money by getting as many students as they can and pushing them through the system as quickly as they can rather than the kind that tries to hang on to the same customers and drag them through the same program as long as possible and then try to drag them through the another program and another.
In my current job I've gained a lot more respect for bureaucrats and academic advisors than I ever had before. It's really quite shocking how much out of their way some of them will go to help someone when their workload isn't totally over the top, and even sometimes when it is.
I did work as a cashier at a grocery store once where I just couldn't get the customers through the line as fast as I wanted. I once timed how long a customer was in my line from the time that person stepped into the line until the time the customer left and it was thirty minutes. It was a combination of people having very full carts, not enough cashiers, and no sackers. I decided that even if I did become as fast as I could imagine, it still wouldn't be fast enough (twenty minutes?) for these people to get through in a reasonable amount of time. So I quit.
Now that's a very principled employee, one who would quit because she finds part of the service unacceptable. I have a lot of respect for that!
2006-08-25 03:29 am (UTC)
Re: Principled Employee
Thanks, but that's not quite what happened.
It's more like it was depressing that no matter how good I got, it would never be good enough. Also I didn't need the job. I had taken it while looking for a full-time job and then found the full-time job. I shrank my hours but didn't quit until I realized I would always suck there.